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  Drawing with light sketch 2

Drawing with light sketch 2

Print purchase FAQ

  • All prints are special order
 

 

Small works prints are OPEN EDITIONS.

 

Prints are SIGNED.

Each print has a CERTIFICATE OF AUTHENTICITY.

Prints are MATTED, ready for an 8x10 inch frame.

  • I do not frame.
 

 More detail on the print information page.


Print orders and printing are specific to your purchase.

  • I do not carry an inventory.

I will begin the print production process once an order is placed and full payment confirmed

through the website payment process. 

I will confirm the order by e mail with followup communication.

 


 
  • Payment options
 
  • What are your payment terms?
 

The VISA payment option on this site is through Stripe.

CREDIT CARDS: MasterCard, Visa, American Express,  Apple Pay

I will be adding PAYPAL soon

TAX,  SHIPPING & HANDLING ARE INCLUDED IN THE PRINT PRICE to make checkout uncomplicated.

 

Print orders are fulfilled when full payment is confirmed through the website payment process at time of placing the order.

  • I do not offer installment payment plans.

Cancellation of an order

  • Limited Time period.
  • Within the first 3 days of placing the order.
 

Printing and shipping

 
 

Tracking and insurance

 
  • Small Works

return, refund and exchange

 

For shipping damage

return and refund see bellow.

 

Print is substandard.

  • due to poor printing workmanship.
 

I fully understand that buying artwork is a very personal decision and there can be second thoughts.

To cancel an order within the 3 day period

  • You must cancel in writing, by email and in direct consultation with the artist.
 

I print Small works prints from my own studio in the Yukon.

 

  1.  Print timeline 2 to 3 weeks.
  2.  Shipped by the Artist from the Yukon.
  3.  Prints are sent using Canada Post ground shipping with insurance coverage.
  4.  Items may take 2 to 6 weeks to receive depending on where the purchaser lives. 

If the order is required by a specific date, please contact me prior to placing the order,for a shipping quote.

 Courier shipping can be expensive from the Yukon.


When your order is shipped I will confirm via e mail the expected/estimated date of arrival based on your location.

Orders will be insured.

I will notify you by e mail of any other relevant shipping information and a tracking # provided by the carrier.

  • If the expected date of delivery passes and the order has not arrived please contact me by e mail: info@pcarrollfineart.com

I do not exchange prints.

Returning a Small works order.

I offer a 7 business day period - from the date of receiving an order- for a purchaser to decide to return an order.

  1.   I will need you to confirm in writing- within the 7 days of receiving- that you wish to return the order.
  2.  After 7 days the order will be deemed accepted.
  3.  The returning order must be received and inspected by me, within 30 days of purchase for a refund of the purchase price.

If you are returning an undamaged Small works print order.

  • You will be responsible for return shipping costs. I do not refund. 

Small works are printed with great care and attention to detail in my own studio.

  • Each print is carefully inspected before packing and shipping.
  • It will not leave my studio unless I know it is of a very high standard.

How you view my work on the website will be determined partly by the “back lighting” of your computer monitor, device screen resolution and color options. Please be aware of this and not assume the physical print is inaccurate.

  • I will accept for refund or replace any print that you are not completely satisfied with due to any defect in workmanship.

I need confirmation in writing (email) within 24hrs of receiving and inspecting the print order.

Otherwise the order will be deemed inspected and accepted by you.

  1.  The print should be shipped back to me in its original packing material.
  2.  In the condition in which it was received.
  3.  Written notification must be received confirming  the buyer's intention to return, within 7 days of receipt of the prints.
  4. The returning order must be received and inspected by me, within 30 days of purchase for a refund of the purchase price, or shipment of a replacement print.
 

Small works Print information